Contact Us
FL Online Casinos exists to help Florida players compare real-money casino sites without getting lost in marketing spin. If something on the site doesn't add up, a bonus offer looks out of date, or you simply want to ask a question before you sign up anywhere, this is the place to reach us.
What we can help with
We review and rank online casinos on the criteria that matter most before you deposit — game variety, welcome bonuses and their wagering conditions, payout speed, banking options, mobile experience and overall trustworthiness. Our contact channel is best suited to:
- Corrections — an outdated bonus figure, a changed wagering requirement, or a broken link
- General questions about how we score and rank the sites on this page
- Feedback on a casino you've used, positive or negative, that other readers should know about
- Business or partnership enquiries from operators or industry contacts
We're an independent comparison resource, not a casino ourselves — we don't process deposits, hold player funds, or handle account issues. If you have a problem with a specific casino account, a deposit, or a withdrawal, that has to go through the operator's own customer support team directly, since only they can access your account details.
Before you write in: check these first
A lot of the questions we get are already answered elsewhere on the site, so it's worth a quick check first:
- For details on how we build our rankings and what we look at when scoring a site, see the methodology notes on our reviews and our About Us page.
- For questions about site policies, disclaimers, and how the content here is meant to be used, our Terms and Conditions page covers that ground.
- If you're concerned about your own gambling habits, or want tools to manage deposit limits, time-outs, or self-exclusion, our Responsible Gambling page has practical guidance and helpline information.
A note on what we don't do
We don't offer personal financial advice, and we can't comment on individual tax situations — if you have questions about how gambling winnings are taxed in your state, speak to a licensed accountant or tax professional. We also don't guarantee outcomes at any casino we list: every game carries a real risk of losing money, and no review on this site should be read as a promise of winnings.
Similarly, we can't confirm eligibility on your behalf. It's your responsibility to check that a site is available and lawful to use from your location in Florida before you sign up, and to confirm you meet the minimum age requirement of 21 wherever that applies.
Responsible gambling comes first
If gambling has stopped being fun, or you're finding it hard to stick to limits you've set for yourself, help is available and confidential. In the US, you can call the National Problem Gambling Helpline at 1-800-GAMBLER. Florida residents can also reach the state's dedicated helpline at 888-ADMIT-IT. Both lines are free to call. Our Responsible Gambling page has more on deposit limits, self-exclusion tools and where else to find support.
Getting a response
We read every message that comes in, though as an independent, small-team site we can't promise instant replies. General queries and corrections typically get handled faster than partnership requests, and we'll always try to point you toward the right resource — whether that's an operator's own support desk, a state helpline, or a page already on this site — if we're not the right people to help.
This site is intended for adults aged 21 and over. If you're unsure whether online casino play is currently permitted where you live, treat that as a question for the operator's own terms and Florida's regulatory guidance rather than something we can confirm on your behalf.